Shipping policy

All orders are shipped with tracking from our warehouse in Germany. Shipping costs are based on the destination and total weight of your order and are calculated automatically at checkout.

The Trial Pack ships free

The Trial Pack (4 gels) ships free of charge to more than 30 European countries. Limited to one per customer. If you add other products to the same order, the normal shipping rate for those products applies.

Free shipping

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Germany

Free shipping from €50

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European Union

Free shipping from €70

🇨🇭 🇳🇴 🇬🇧 🇱🇮

Switzerland, Norway, UK & Liechtenstein

Free shipping from €100

Shipping rates & carriers

Shipping rates are calculated at checkout according to your delivery country and the total weight of your order.

Depending on the destination, available carriers may include DHL, UPS or DPD. Every shipment includes tracking. Where more than one carrier is available, free shipping applies to one of them, and you are free to pick a different one for a small surcharge. The available delivery options and final shipping cost are displayed before you complete your order.

Where we ship

We currently ship to 34 destinations.

European Union

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Other European destinations

Liechtenstein, Norway, Switzerland and the United Kingdom.

International destinations

Israel, South Africa and the United Arab Emirates.

Can't find your country? Email us at info@rocketfuelendurance.com and we'll look into adding it.

Processing & delivery times

Orders placed before 2:30 p.m. CET on business days are usually dispatched the same day. Once your order has shipped, you will receive a tracking link by email.

  • Germany: usually 1–3 business days
  • Europe: usually 1–12 business days
  • Norway: usually 3–12 business days
  • Israel, South Africa and the United Arab Emirates: usually 10–20 business days
  • Island destinations: please allow approximately 2–3 additional business days

Delivery times are estimates and vary depending on the destination and selected carrier. They may also be affected by weekends, public holidays, carrier delays or customs clearance.

Duties, taxes & import fees

Orders are shipped on a DAP (Delivered at Place) basis.

For deliveries outside the European Union, import duties, local taxes, customs-clearance charges and carrier handling fees may apply upon or before delivery. These charges are determined by the destination country, are the customer's responsibility and are not collected or covered by RocketFuel. We recommend checking the applicable import rules with your local customs authority before ordering.

Questions?

For questions about shipping or an existing order, contact us at info@rocketfuelendurance.com .